Thank you for applying for our helping people enterprise position. We service an array of clients that are looking for part-time and full-time representatives.
Duties include, but not limited to:
Virtual Assistant Duties
Customer Service Support
Inbound Calls
Technical Support
What’s Needed to fulfill this position:
Patience and empathy
Easily manage stress, able to work under pressure, and adapt to adverse situations
Be knowledgeable and friendly
Have experience working with users to identify the best solution
What It Takes To Succeed:
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.
Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms!
Prior to servicing a client , a series of assessments and a virtual certification course must be successfully completed.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
What You Need To Get Started
Interview and complete all registration steps
We’ll send you instructions to sign up on the Arise Platform
Select a client opportunity
Enroll in a certification course to prepare to service
Qualifications
Must be able to pass a background check and drug screening
Must be able to work 15-20 hours a week (some clients have weekend requirements)
Must have a quiet distraction free work environment
Must have minimum computer specifications or better as needed by client (laptop or desktop)
Must have a USB headset with microphone (required for a certification and servicing calls)
Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
Must have a phone service
Must be able to purchase a flash drive necessary to access the Arise Secure Desktop(ASD)
Must have webcam to use during certification only
Benefits
No commute!
Save gasoline expenses!
You can take your job with you (even if you have to relocate)!
You can work from the comfort of your home
Choose your own schedule
Establish yourself in the customer service telecommunications industry
Eliminate the stress of the expenses of transportation, time commuting to work and the costs of work clothes